Grassroots Coaching

Frequently Asked Questions

If you can't find the answer to your query please email support@grassrootscoaching.com

Signing Up
How do I apply for a subscription?

Simply click the Sign Up button on the homepage and follow the on screen instructions. All you need to provide is your name, address, email and payment details.

How much does the subscription cost?

You can join Grassrootscoaching.com and get access to 100’s of coaching videos and training sessions for just £14.99 monthly or a one off payment of £139.99.

You can view our various subscription packages by clicking here.

How do I pay for my subscription?

You have the option of paying by Delta, Visa, Visa Electron, MasterCard and PayPal. These options will be displayed in the registration stage.

How does the subscription program work?

You sign up to Grassrootscoaching.com either monthly (£14.99) or yearly (£139.99) to gain access to coaching skills and drills for all levels to help you get the best from your team.

These sessions and drills are updated regularly and you will receive a monthly email newsletter with the latest news, tricks and tips to keep you and your team at the top of your game.

What are the advantages?
  • You can join over 20,000 coaches worldwide who have already given Grassrootscoaching.com their seal of approval
  • Access to 100’s of coaching videos and training sessions that are searchable by age, skill and relevance
  • Learn from exceptional quality drills, created by ex-professionals and designed with the Football Association
  • Obtain coaching sessions that form the practical curriculum of the FA Coaching Level 1 and 2 football coaching qualification
  • 24/7 usability. Video and printable content available on PC, tablet or mobile making it easy to have with you at training sessions
  • Absolutely no risk, 30 day money back guarantee
  • You can cancel at anytime
What do other coaches say about Grassrootscoaching.com?

Tony Pulis, Premiership manager of the year 2014 says “The opportunity to see and understand training sessions on the Internet before you begin coaching is invaluable.”

Brett Walker, Swansea City F.C, Academy Coach “I have subscribed to Grassrootscoaching.com for over 3 years and have found it to be a fantastic coaching tool. It is easy to use and has helped me plan and deliver football training sessions at the academy”

Login and Security
I’ve forgotten my password

Firstly please ensure that you have not got the caps lock switched on, passwords are case sensitive. If this still fails and you have indeed forgotten your password then you can retrieve a new one by clicking on “Forgotten Password” underneath the members log in. This will require you to enter your email address and date of birth. An email will then be sent to you displaying your password.

My login details aren’t working

Firstly please ensure that you have not got the caps lock switched on, passwords are case sensitive. If you still can’t log in you can retrieve a new login by clicking on the “Forgotten Password” link, which is located below the login section.

How do I sign in to my account once I have subscribed?

Enter your username and password you used to set up your account into the required fields and you will be logged in. If you have forgotten these details you can retrieve your password by clicking on the “Forgotten Password” link on the login page. Please note login details are case sensitive.

How will you use my data and what will you do with my details?

Your data is stored on our secure database and used solely to deliver you valuable and unique coaching content, news and offers from Grassrootscoaching.com We will not share your details with third parties.

How do I change my details once I have subscribed (i.e. payments, email, address etc)?

Simply log in to the Grassrootscoaching.com website and go to your account settings. Here you will be able to easily amend any personal details including updating card details. If your card details expire we will send you an email notification to renew them.

How secure are my credit card details?

All payments are handled securely via payment gateways, Stripe & PayPal, who handle all of your information. You can read about buyer protection by clicking here and also view their user agreement.

How is the Grassrootscoaching.com website protected?

The website is protected by regular site backups and updates to the CMS to ensure it is functioning effectively at all times.

General
How do I renew the subscription?

Your subscription is recurring and will therefore renew itself automatically so you don’t need to worry about your subscription expiring. You will receive an email notifying you when your subscription has been renewed.

When does my current subscription expire?

Simply log into the Grassrootscoaching.com website and go to your account settings. You will be able to view your subscription details here including when they expire.

Can I cancel my subscription?

You have the right to cancel your subscription at any time within the initial 30 day cooling off period. After this period you can cancel your subscription at any time with 30 days given notice. Simply log in to Grassrootscoaching.com and go to your account settings, from here you cancel easily cancel your subscription. It is your responsibility to cancel your own account and all subscriptions are recurring.

Where do I find further information about FA courses?

Either contact the FA directly or view their website regarding all courses.

Can I view the website on my mobile?

You can access the website on any mobile device including, iPads and smart phones. The website will fully adjust to your screen size to ensure easy viewing and navigation.

Where are the Terms and Conditions?

The terms and conditions are in the footer of any page that you access.

Advertising
How do I advertise on the Grassrootscoaching.com website?

For Further details about advertising with Grassroots coaching please visit the advertise page

What if I have further questions?

We apologise if we haven’t managed to answer your question. Please contact us and we will aim to respond to your question within 24 hours Monday to Friday.

Rejoining for previous members of www.grassrootscoaching.com
How much is it to rejoin?

The latest prices to rejoin can be found here.

Are you offering any discounts to old members?

If you are a previous member of grassrootscoaching.com you are eligible to receive a 10% discount. Contact us here to receive your unique discount code.

How can I renew my membership?

Choose your preferred payment plan here and you will then be taken through the quick and easy steps to rejoin.

How do I pay?

You can pay securely by Paypal or Credit/Debit card. Payment options can be found here.

What is my login and password on the new site?

Your username is the email address you used to subscribe to grassrootscoaching.com and your new password has been emailed to you at the same email address. Contact us if you have not received your email and we can issue you a new one.

Whats New?
What are the features of the new Grassrootscoaching.com website?

New features include; New drills and sessions, improved search and filtering, you can now save your favourites and the site now has a new mobile and tablet responsive layout.

Have any of the main sections of the website changed?

 There is now no coaches chalkboard. All other features remain the same or improved such as the items listed above in the ‘New features’ question.

Where can I get more information?

View the FAQs page or alternatively visit the How it works page.

Other Questions
Can I still access the old Grassrootscoaching.com website?

Yes you can still access and use the original grassrootscoaching.com website hereThis will be live until 31st August 2015.

Have the user policies changed?

No user policies have not changed.